Growing a plumbing business is not a simple task. Competition is very intense. In this relentless market you’ll need all the help you can get. Whether you are a small or big company, technology can give you the advantage you need to get ahead of the competition.
Good plumbing software can increase the speed and precision of your company’s internal processes. With the proper software, your client’s satisfaction levels will improve, drastically.
Software Allows Your Business to Scale
Do you want to be a one man plumbing shop forever? Probably not, its nice to take vacations right? Well, the only way to grow or scale a business is by incorporating efficiencies wherever possible. That’s where software for plumbers comes in.
Undoubtedly there are many advantages of integrating software into your company’s internal processes. But how to choose the right one for you? Let’s find out.
What Makes Good Plumbing Software?
What good plumbing software is, depends on the specific necessities of your company. However, there are some features that modern plumbing software must have.
- CRM (Customer Relationship Management): The most important aspect of any business are their clients. No clients mean no jobs, no jobs mean no money. A good plumbing software must help you understand and approach your clients with ease.
- Cost estimate: Determining the cost of a project is often an uncertain and tiring procedure. Having a database with a good UI (user interface) can make this process faster and more precise.
- Quoting: Once you have your expected costs, you can translate them into a quote for the client. This quote needs to be clear and presented professionally.
- Dispatching and scheduling: After the client has accepted your quote, the next step is to send your technicians to fix the problem. Scheduling must be hassle-free for both you and your client. Dispatching your technicians must be a fast and quantifiable procedure.
- Field support: Sometimes your technicians might require extra information when they are on site. They might need to know more about the client’s history, details about the problem, and more.
- Payment processing: Once the job is completed, it’s time to charge the client. Some software has built-in payment tools, in some they can even list several payment options.
- Invoicing: Having automated invoicing will save you a lot of time and help you organize better.
- Accounting integration: Knowing how much you earn and where you are spending it, is crucial. A lot of software offers real-time built-in tools that present you with this information at a glance.
- GPS tracking and routing: Real-time feedback of where the technician is, can be very beneficial to both you and your client.
- Technician management: Understanding the performance of your technicians might help you optimize processes and more.
Now that you know what to look for when acquiring new software for your company. You might want to know more about the available software in the market. Luckily for you, we’ve gathered a list of the 20 best plumbing software available today.
Service Titan
Service Titan is one of the most complete plumbing software systems out there, it’s ideal for small and large companies. Its UI is second to none, which diminishes the learning curve. It has a vast array of features among them are; CRM, quotations, dispatching, scheduling, routing, mobile app, customer database, service history tracking, technician management, payroll management, financing, payment processing, memberships, contracts, billing & invoicing, and more. It also offers Intacct and QuickBooks integration, which makes accounting easy for both small and large companies.
How much does Service Titan cost?
Service Titan offers a free personalized demo to get you started and provide pricing information.
FieldEdge
FieldEdge understands how important plumbing software is to keep you ahead of the competition. Their software aims to help you manage your entire company’s operations in one platform. FieldEdge features include; scheduling, dispatching, payment processing, customer database, technician management, work order management, and more. FieldEdge offers QuickBook integration for accounting.
If FieldEdge seems like the software for you, try their free demo.
Protean Software
This software has two versions, ServiceSight and Protean FSM. ServiceSight is ideal for small businesses, it offers; reporting, customer database, quotations, job management, mobile app, invoicing, QuickBooks integrations, and everything your small business might need.
Protean FSM is ServiceSight’s big brother. This version might be better for larger companies. Protean FSM features are; job management, mobile app, service agreements, inventory management, CRM, billing & invoicing, business intelligence, reporting, and more.
How much does Protean Software cost?
ServiceSight is free up to 5 users. Protean FSM starts at $15 per user after the first five. You can start using ServiceSight or book a demo for Protean FSM here.
Housecall Pro
Housecall Pro is a software that’s easy to use. With over 15,000 home service companies under their belt, they have developed one of the most solid software in the market. They feature scheduling, dispatching, job management, chat, estimating, quotations, billing & invoicing, payment processing, website builder, routing, memberships, QuickBooks integration, automated marketing, and more. No matter the size of your company, Housecall Pro has an option for you.
How much does Housecall cost?
Housecall Pro starts at $49 per month for 1 user, $109 per month for 1-5 users, and $199 for 1-9 users. You can request a free trial on their website.
Field Surf
Field Surf is a cloud-based field service that allows you to save time and maximize profits. You can access Field Surf through any desktop or smartphone, which makes it incredibly versatile. Field Surf is available in two versions, core, and enterprise. Core includes; dispatching, scheduling, billing & invoicing, technician management, and SMS communication. Enterprise includes core’s features and in addition offers, work order management, inventory management, estimating, payment processing, and more.
If you are interested, Field Surf offers a free demo for both of its versions.
mHelpDesk
For some users, the computer is not their forte. mHelpDesk focuses on having an intuitive, easy-to-use interface, and dedicated personal trainers to ensure your total satisfaction. mHelpDesk features, CRM, estimating, quotations, workflow management, work order management, recurring jobs, scheduling, dispatching, routing, inventory tracking, mobile app, payment processing, and more.
How much does mHelpdesk cost?
mHelpDesk is ideal for small businesses, set up a free demo on their website for further pricing details.
Synchroteam
Cloud-based, this field service management software has customers in 78 countries. Its national and international prominence has made this software a solid option for large enterprises. Synchroteam features; scheduling, dispatching, routing, GPS tracking, job management, time tracking, CRM, customer portal, inventory management, billing & invoicing, payment processing, mobile app, and more.
Create your account in less than a minute and try the 14-day free trial.
Jobber
Aimed at helping businesses grow, Jobber is ideal for small businesses. Jobber allows you to organize your company’s internal operations and helps you to better engage your clients. Jobber features; CRM, scheduling, dispatching, billing & invoicing, mobile app, payment processing, client notifications, job forms, quotations, reporting, and more.
How much does Jobber cost?
Jobber starts at $29 per month for 1 user, $99 per month up to 7 users, and $199 a month up to 30 users. For more details, check their website here.
Repair CRM
Repair CRM is a field management service that promises to transition your company from paperwork to software in 5 days and save up to $4,800 per employee in a year. This service is ideal for small businesses, and its features are; scheduling, dispatching, inventory management, user logging, work order management, CRM, GPS tracking, and more.
Repair CRM starts at $19 per month for 1 user, $39 per month up to 5 users, and $59 per month up to 10 users. If you are not sure yet, you can request a free trial or schedule a demo.
RazorSync
All the paperwork involved in each service provided costs you time and money. RazorSync shortens the billing cycle, reducing wasted time, and seamlessly updating your records. Razor sync features include; dispatching, scheduling, routing, estimating, billing & invoicing, automated recurring billing, QuickBooks integration, work order management, franchise manager, and more.
How much does Razor Sync cost?
Razor Sync is ideal for small to medium businesses. It starts at $40 per month up to 2 users, $115 per month up to 7 users, $240 per month up to 15 users, and $630 per month with unlimited users. It’s important to note that Razor sync requires an activation fee. $250 up to 2 users, $450 up to 7 users, $550 up to 15 users, and $800 for unlimited users.
You can take this software out for a spin, request a free trial on their website.
AI Field Management
The bigger your business is, the harder it’s to schedule and manage your operations. AI Field Management uses artificial intelligence to augment your staff, using prediction algorithms to produce optimal results. Depending on the package you buy, AI Field Management features; dispatching and scheduling, estimating, work order management, payroll management, inventory management, billing & invoicing, reporting, technician management, AI integration, and more.
AI Field Management is a unique proposal that integrates AI and machine learning to the field service industry. Its prices make it accessible for small and large businesses.
How much does AI Field Management cost?
AI Field Management has a freemium version, and the paid versions start at $19,99 a month per user, to unlock all features you must pay $44.99 a month per user.
Kickserv
With more than 20 years in the market. Kickserv aims to provide the perfect tool to help grow local service companies. Kickserv features; job management, estimating, billing & invoicing, mobile app, CRM, QuickBooks integration, GPS tracking, and more.
How much does Kickserv cost?
Kickserv starts at $59 per month up to 2 users, $79 per month up to 5 users, $159 per month for unlimited users; these packages have limited features. To unlock all features, you must pay $239 per month (unlimited users). You can request a free trial on their website.
FieldEZ
FieldEZ has two versions, Lite and Pro. Lite focuses on small and medium businesses, while Pro focuses on medium and large enterprises. Using FieldEz means increasing operational efficiency, enhanced customer experience, and improved employee satisfaction. FieldEZ features, attendance and leave, automatic scheduling, CRM, billing & invoicing, payment processing, work order management, routing, GPS tracking, mobile app, customer portal, and more.
You can request a free 7-day trial for the Lite version and request a demo for the Pro version at their website.
ServiceM8
Designed for small businesses, ServiceM8 is one of the most affordable services in this list. Being cheap doesn’t mean it’s not capable. ServiceM8 features, customer database, technician management, scheduling, dispatching, quotations, billing & invoicing, work order management, GPS tracking, payment processing, QuickBooks integration, and more.
How much does ServiceM8 cost?
Al ServiceM8 plans allow for unlimited staff, however, the number of jobs per month and features are limited. Starting at $9 per month up to 15 jobs, $29 per month up to 50 jobs, $79 per month up to 150 jobs. To unlock all features, you need to purchase the premium plan, starting at $149 per month up to 500 jobs. If you are interested, you can request a 14-day free trial on their website.
FieldPulse
Ideal for small businesses, FieldPulse allows you to keep your office and field crews in control and well synced. FieldPulse features; websites, scheduling, CRM, recurring jobs, billing & invoicing, payment processing, estimating, QuickBooks integration, technician management, GPS tracking, routing, and more.
FieldPulse pricing varies depending on your company’s size. They have a fun calculator to help you calculate your price. You can also request a free 14-day trial.
Jonas Enterprise
Primarily used in construction, this software has proved to be a very important tool for many plumbing services in the US. Jonas Enterprise software features, estimating, scheduling, dispatching, reporting, inventory management, document management, payroll management, technician management, billing & invoicing, and more. Jonas Enterprise is ideal for large enterprises.
To learn more about pricing, you need to request a demo on their website.
Husky Intelligence
An ERP (enterprise resource planner) at heart, this software allows you to focus on your customer. No hassle and total transparency make great customer service. Husky Intelligence software features; estimating, scheduling, dispatching, routing, inventory management, billing & invoicing, CRM, mobile access, and more.
How much does Husky Intelligence cost?
Husky Intelligence requires you to book a demo for personalized pricing.
Breezeworks
Breezeworks’ primary focus is to ensure you have no problems with your scheduling. However, it also has additional features like; CRM, payment processing, QuickBooks integration, billing & invoicing, technician management, GPS tracking, dispatching, and more.
How much does Breezeworks cost?
Breezeworks is ideal for small to medium businesses. It starts at $25.59 per month up to 1 user (limited features), $33.59 per month with an additional $11.99 a month per user for unlimited users. To unlock all features, you must contact a Breezeworks representative. You can also request a free trial at their website.
ProBusinessTools
In use by over 200 service companies in the US, ProBusinessTools understands the importance of streamlining your business internal processes. ProBusinessTools features; CRM, scheduling, dispatching, reporting, inventory management, recurring billing, mobile app, GPS tracking, and more.
To know more about pricing request a free consultation on their website.
Service Fusion
If you have a small business, this might be an excellent option for you. Service Fusion provides you with high-quality, modern tools to make your business grow. Service Fusion features; CRM, estimating, scheduling, dispatching, billing & invoicing, payment processing, mobile app, QuickBooks integration, GPS tracking, payroll management, routing, inventory management, and more.
Service Fusion offers various plans with unlimited users, the difference between each plan is the features it includes. Service Fusion starts at $99 per month to unlock most of the features you must pay $349 per month. If you are not convinced, you can request a demo on their website.
This list of software for plumber is by no means a complete list of vendors and systems that can help streamline your plumbing business, but this list does provide you a good start to begin your search for the tools that can take your business to the next level.
